Exchanges and Returns
Returns accepted within 7 days.
If, for any reason, you are not completely satisfied with your purchase, you have up to 7 days after receiving your order to request a return. Below is a summary of the conditions and steps of our return process:
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Item Condition: Products to be returned must be in their original condition, showing no signs of use , and with all labels and packaging intact, just as they were received.
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Return Procedure: Contact our Customer Service (via email or phone number provided on the website) within 7 days, providing your order number and the items you wish to return. We will guide you through the next steps, including the return address and any necessary forms or information.
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Return shipping costs: If the return is not due to an error on our part or a defective item, the return shipping costs are the customer's responsibility . We recommend using a registered shipping method with tracking for your security. (If the return is due to an error on our part or a defective product, Sammée Boutique will naturally assume the return shipping costs.)
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Refund: After receiving the return and confirming that the returned items comply with the conditions described above, we will refund the value of the returned products using the same payment method used for the purchase. The refund will be processed as quickly as possible (after verification of the items), ensuring the proper restitution of the amount paid. We can also, if you prefer, issue a credit in the form of a voucher for use on future purchases in our boutique.
Final Note: Sammée Boutique's Shipping and Return Policy was designed to convey trust, transparency, and sophistication at every stage of your shopping experience. We are committed to providing an elegant and high-quality service, so please do not hesitate to contact us for any further clarification – we will be happy to assist you.